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Spyware Removal on Windows Vista Question?

My girlfriend has Vista( kinda like having puter herpes)

She just got an automatic update from Microsoft about security protection.

Now she cannot get on Internet Explorer--it says there is malicious software or spyware--I tried to erase this update received on 2-2-09--it cannot be removed--point is on the page that pops up they lead you to a sight to buy Microsoft Spyware and virus protection--it never dis this before that last automatic update.

She just installed the latest updates from Norton--there are no problems

HELP--she cannot get on line and wants to use my computer

I hope this all makes sense to somebody.

As you can tell--I am a low tech kinda guy--so talk at a 3rd grade level if you have any ideas

Thanks


Computer Help's picture

Greetings, Thank you for

Greetings,

Thank you for posting. Unfortunately, Norton is pure garbage when it comes down to Spyware. Take the software back if possible. There are free alternatives out there you can use. Also, The page coming up about Spyware removal is actual Spyware in it's self if you have not figured that out already. It's like a Car mechanic screwing your car up and then offering their services to fix it to get some extra cash. Internet Explorer's days are limited. I used for years and years because it was what I was used too. Finally, I started using Fire Fox which is free as well, and I never ever get infected with Spyware anymore. I'm not saying that it's not possible, but when you keep Firefox updated, it makes it so much harder for Spyware to break into your computer because of it's security. If you still insist on using Internet Explorer, follow the instructions on my article link listed below. Follow the instructions regarding how to remove Spyware from your computer. This is a very simple set of instructions and guidelines you should be able to follow despite how good you are with a computer.

Article Link: http://computerquestionhelp.com/articles/windows/how_to_Restore_your_Com...

That should help you out.